our Privacy Policy

Last updated: February 2026

Verity Buyers Agency (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We also follow the South Australian Government Information Privacy Principles (IPPs) as guidance for responsible handling of personal information.

1. Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Your enquiry or message

  • Information you provide in our forms

  • Basic technical data (browser type, device type, IP address) when you visit our website

We only collect information that is reasonably necessary for our business activities.

2. How We Collect Information

We collect information when:

  • You submit a form through our website or Meta (Facebook/Instagram)

  • You contact us directly

  • You engage with our ads or content

  • You visit our website

Where reasonable and practical, we collect information directly from you.

3. Why We Collect Your Information

We use your information to:

  • Respond to your enquiry

  • Provide information about our services

  • Contact you regarding your request

  • Improve our website, content and advertising

  • Comply with legal obligations

We do not sell your personal information.

4. How We Store and Protect Your Information

We store your information securely using reputable third‑party platforms (such as Squarespace, Meta, email providers and CRM systems). We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification or disclosure, as required by the Australian Privacy Principles.

5. Disclosure of Your Information

We may disclose your information to:

  • Service providers who assist us in operating our business (e.g., website hosting, email, CRM)

  • Meta, when you submit a form through their platform

  • Legal authorities if required by law

We do not sell or rent your information to third parties.

Some service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure they comply with privacy standards comparable to the APPs.

6. Access, Correction and Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Ask us to delete your information

To do so, contact us at: support@veritybuyersagency.com.au. We will respond within a reasonable timeframe as required by the APPs.

7. Website Tracking & Cookies

Our website may use cookies or similar technologies to improve user experience and analyse website traffic. You can disable cookies in your browser settings.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Verity Buyers Agency Email: support@veritybuyersagency.com.au Location: Adelaide, South Australia

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).